Return & Exchanges

Return & Exchanges

If you are not entirely satisfied with your purchase, we're here to help.

Refunds (if applicable) 

Once your return is received game keys or code, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-15 business days. 

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.

Order Cancellation

We offer full refund if the order is cancelled within 24 hours of your purchase. You should submit an order cancellation request here once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped. 

Contact Us

If you have any questions on how to return your item to us, contact us.

Group Information

Group Name: Ventures Republic AB
Registration number: 559265-9139
Registered Address: Repslagargatan 6, Stockholm 118 46, SWEDEN

Company: Sports Republic AB
Registration number: 559063-5586
Registered Address:
Repslagargatan 6, Stockholm 118 46, SWEDEN

Office Address:
Götgatan 22A, Stockholm 118 46, SWEDEN

Phone: +46 738 319 305

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